Researched and written by Allan Foster, and now in its 23rd year, the latest survey has been given the rather challenging subtitle "Add value or die".
You can hear Allan discussing his findings with Sandra Ward on our very first podcast which you can access here.
Some of the key findings of the Survey include:
·
Very
mixed fortunes of respondents, from modest expansion to disbandment
·
Serious
senior management scepticism of the traditional centralized information
services model
·
Outsourcing,
on or offshore, still a popular organizational model, with notable successes and
failures
·
The
professional development pipeline for IM/IS personnel has been damaged by,
amongst other factors, outsourcing
·
The
notably successful services are finding new and imaginative ways of adding
value, sometimes well outside traditional IS/IM boundaries
·
The
more removed the head of the IS/IM service is from the senior management and
Board, the more vulnerable is the service
