Wednesday, 31 August 2011

Great tips for using RSS

Sheila O'Flynn's article on how to use RSS feeds effectively is full of helpful advice and suggestions (BIR, June 2011).

The article focuses on how Sheila uses RSS feeds to help her carry out competitor intelligence for a client but the tips and guidelines are valuable irrespective of why you are using feeds and readers. Sheila explains how to customise your reader to help you effectively organise the information you are gathering.

Wednesday, 24 August 2011

Lapses in information security

Confidential pay details of staff working at RBS have been inadvertently leaked by the recruitment firm Hays (as reported in the Financial Times today).

The lapse in the management of confidential data is embarrassing to both Hays and to RBS. RBS is shedding many permanent roles and the data makes public the pay rates of temporary staff.

Such lapses impact not only on organisational/brand reputation, but can also have direct financial consequences.

A recent report by Symantec suggests the top 'social media incidents' for organisations are employees sharing too much information in a public forum and loss/exposure of confidential data.