The concluding conference of the DReAM project last week
showcased just how much had been achieved in promoting LIS practitioner research
and in fostering the take up of new techniques from other disciplines in the
last two years. The audience was held spellbound by Ben Goldacre – demonstrating
the importance of robust research and lateral thinking beforehand on how to
realise the full potential from data. You can see and hear all the
presentations from:
http://lisresearch.org/event-5-presentations/
BIR joint editor, Sandra Ward contributed to the One Minute
Madness session – see:
Sandra’s message was: Because you’re worth it – the
importance of demonstrating value!
* As joint editor of Business Information Review, I believe
strongly in the value of effective information management to business and other
sectors.
* As a consultant, I am appalled that few information functions
have processes in place to calculate and demonstrate value. As a result, we
lose credibility, opportunities –and jobs!
* I am convinced that research techniques can be used to design
value into services.
We must apply them to:
· Identify, with our organisations, where
information skills will contribute most value;
· Focus services on business critical activity;
· Recognise it’s our customers that reap the value
from services;
· Partner with them to assess the real business
benefit
And, where you can – I ask you to share good practice through
publication! Because you’re worth it!